Any questions?
We'll accompany you
How to choose the right size?
Please refer to our size guide here .
Please note that all our tops are adjustable; if in doubt, choose the next size up.
To find your ideal size, consult the "Size Guide" tab on each product page.
For any questions regarding size or style, our customer service team is available at contact@joalswimwear.com. We'll be happy to help.
Are your swimsuits eco-friendly?
Yes, absolutely. At Joal Swimwear, every stage of production is designed responsibly.
Our jerseys are made from premium Italian fabrics, 100% OEKO-TEX® certified, sourced from Carvico VITA — a recycled, resistant, soft and durable material.
Our packaging is also 100% recyclable, with no unnecessary plastic.
Finally, we produce in small quantities to avoid overproduction and guarantee impeccable quality control.
Choosing Joal Swimwear means choosing ethical and sustainable luxury.
Where were your jerseys made?
Our swimwear is designed in France, on the west coast, between Atlantic sea spray and marine inspirations.
They come to life in Bali, in a human-sized workshop, renowned for its expertise and ethical production conditions.
By choosing responsible production and limited volumes, we commit to reducing our environmental impact, while promoting recycled materials and transparent manufacturing processes.
Can we choose different sizes for the top and bottom?
Yes, of course! All our tops and bottoms are sold separately, so you can create the set that suits you best, mixing and matching sizes and styles as you wish.
Are your swimsuit tops padded?
No padding or cups are needed in our swimsuits, as all our models are made from premium Italian fabric and lined.
Only the High Cowrie has a removable padding insert, which you can remove as you wish thanks to a discreet notch.
Are your swimsuits see-through?
Absolutely not! All our swimsuits are carefully lined to guarantee perfect opacity.
How do I care for my swimsuit?
To preserve the beauty and longevity of your swimsuit, here are our care tips:
- Rinse it with fresh water after each use.
- Dry it flat, away from sunlight.
-Hand wash only, in cold water, with mild soap. Avoid machine washing, ironing and bleaching.
-Protect it from sunscreens, oils and chlorine, which can alter the colors and fibers. Also avoid rubbing against abrasive surfaces.
Is the website secure?
Our site is 100% secure thanks to the HTTPS protocol and SSL encryption, guaranteeing that your personal data and identifiers are protected against any interception or cyberattack.
Ultra-secure payments via PayPal and Stripe, world leaders in online transactions, for optimal protection of your purchases.
Exchanges and refunds?
We understand that buying a jersey online can be tricky. That's why we accept exchanges and refunds under certain conditions:
How to proceed?
- Contact us by email within 14 days of receipt
- Please specify your order number and associated email address.
- We will guide you back
Return conditions
- New jersey, with:
✔ Its original packaging (label)
✔ Its protective pouch
✔ Its health label is intact - Not accepted: worn, stained or damaged jerseys
Good to know
- You are responsible for the return shipping costs.
- Initial shipping costs are non-refundable.
Need help choosing? Our team will be happy to advise you!
